Introduction

At Ainochi, we value the privacy of our customers and are committed to protecting their personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you visit our website or make a purchase from us. By using our website or services, you consent to the data practices described in this policy.

What information do we collect?

1.1 Personal Information: We may collect personal information that you voluntarily provide to us, such as your name, email address, shipping address, billing information, and contact details. This information is collected when you create an account, place an order, subscribe to our newsletter, or contact our customer support.

1.2 Payment Information: We do not directly collect or store payment card details. All payment transactions are processed securely through third-party payment processors. These processors handle all the steps in the payment process, including data collection and encryption, ensuring the highest level of security for your payment information.

1.3 Automatically Collected Information: When you visit our website, certain information may be automatically collected, including your IP address, browser type, operating system, referring URLs, browsing activity, and other usage details. This information helps us analyze trends, improve our website's functionality, and enhance the overall user experience.

How do we use your information?

2.1 We may use the personal information we collect to:

• Process and fulfill your orders.
  

• Communicate with you regarding your orders, inquiries, or requests.
  

• Provide customer support and address any concerns or issues.
  

• Send you promotional offers, newsletters, and marketing communications (if you have opted in).
  

• Personalize your experience on our website and tailor the content and advertisements to your interests.
  

• Improve our website, products, and services based on your feedback and preferences.
  

• Prevent fraudulent activities, monitor for unauthorized access, and ensure the security of our website and users.
  

2.2 We will only use your personal information for the purposes stated above or as otherwise disclosed to you at the time of collection. If we need to use your information for any other purpose, we will obtain your consent beforehand.

When do we isclosure of Your Information

3.1 We may share your personal information with third parties in the following circumstances:

• With service providers and business partners who assist us in operating our website, processing payments, delivering orders, or conducting business analytics. These third parties are contractually obligated to maintain the confidentiality and security of your information.

• With legal authorities or regulatory bodies if required to comply with applicable laws, regulations, or legal processes, or to protect our rights, safety, or property.

• In connection with a business merger, acquisition, or sale, where the transfer of your personal information is necessary for the continuation of our business or the performance of any contract with you.

How long do we keep your information?

4.1 We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, as outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

4.2 If you have created an account with us, we will retain your personal information for as long as your account is active or as needed to provide you with our services. If you wish to delete your account or request the erasure of your personal information, please contact us using the information provided below.

4.3 We may retain certain information for legitimate business purposes or as required by law, such as to comply with our legal obligations, resolve disputes, and enforce our agreements.

How do we keep your information safe?

5.1 We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use secure socket layer technology (SSL) to encrypt data during transmission and follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission or storage over the internet is 100% secure, and we cannot guarantee absolute security of your data.

5.2 We restrict access to your personal information to authorized employees and contractors who need to know that information to process it on our behalf. These individuals are bound by strict confidentiality obligations and may be subject to disciplinary measures or termination if they fail to meet these obligations.

Cookies and Tracking Technologies

6.1 Like many websites, we use cookies and similar tracking technologies to enhance your browsing experience and gather information about how you use our website. Cookies are small text files that are placed on your device when you visit a website, enabling recognition of your device and providing certain functionalities.

6.2 We use cookies for various purposes, including:

• Enabling essential functions and features of our website.

• Analyzing and improving the performance and usability of our website.

• Personalizing your experience and providing relevant content and advertisements.

• Facilitating smooth navigation and remembering your preferences.

6.3 You have the option to disable cookies through your browser settings, but please note that disabling cookies may limit your ability to use certain features and functionalities of our website.

What are your privacy rights?

7.1 You have the right to access, update, correct, or delete your personal information held by us. If you wish to exercise any of these rights or make changes to your information, please contact us using the information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

7.2 You may also have the right to object to or restrict certain processing of your personal information, as permitted by law. Please note that exercising these rights may affect your ability to access certain features or services on our website.

7.3 You can choose to opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in our marketing emails or by contacting us directly. However, please note that even if you opt out of receiving marketing communications, we may still send you transactional or administrative messages regarding your orders, account, or other important updates.

Children's Privacy

8.1 Our website is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to remove that information from our systems.

Third-Party Links and Services

9.1 Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties. We encourage you to review the privacy policies of those third parties before providing any personal information or using their services.

Updates to this Privacy Policy

10.1 We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any changes by posting the updated policy on our website with the effective date indicated. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your information.

Contact Us

11.1 By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein. If you have any questions, concerns, or requests regarding this Privacy Policy or the privacy practices of our website, please contact us at support@ainochibrush.net.